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The Optimum Health Clinic Nutrition Support Administrator Role:
The Optimum Health Clinic (OHC) is an award winning integrative medicine clinic (CAM Magazine “Outstanding Practice Award”) with a specialism in fatigue-related chronic illness. OHC was set up in 2004 by Alex Howard (author of Decode Your Fatigue and WHY ME? My Journey from ME to Health and Happiness) following his own recovery from ME/CFS, and the team have continued to specialise in working with the fatigue community ever since then. As a clinic, we have supported over 10,000 clients in 50+ countries, using a multi- disciplinary approach which combines evidence-based Nutritional Therapy and Psychology tools.
With many of the team having had personal experience of ME/CFS, the clinic is also well known for its caring and empathic approach. This role will offer clinical administration support to our superb team of 15 Nutritional Therapists at the clinic. The position is an ideal role for someone in the early stages of their nutrition career, or alternatively it is perfect for someone who is currently undertaking their nutrition studies and looking to gain experience within the nutrition industry.
The Nutrition Support role offers a unique opportunity to work as part of busy and successful nutrition clinic, alongside a team of highly skilled Nutritional Therapy practitioners.
The key duties will include:
- Creating confidential client case files on the clinic CRM system
- Co-ordinating the receipt of test results and health-related correspondence for new and existing clients
- Supporting clients around the execution of bloodwork and functional testing
- Co-ordinating correspondence with the client’s G.P. or Consultant
- The preparation of blood test analysis data for our practitioner team
- The provision of drug/food and drug/supplement contraindication information for our practitioners
- Providing ongoing administration support for our Nutritional Therapists and acting as a key point of liaison between the team and their nutrition clients.
The candidate requires:
- Excellent communication and interpersonal skills
- An honest and strong work ethic, with the ability to work to clinical deadlines
- Good administration and organisational skills
- A proactive and problem-solving approach to tasks
- Excellent attention to detail
- An empathetic, respectful, inclusive and understanding approach with clients
- Patience and strong listening skills
- Experience with Microsoft Word, Excel and good level of I.T. proficiency
- Access to your own computer, reliable internet access and phone line
- Existing experience within the nutrition industry or currently training in nutrition
The role is shared with an existing member of the team and full training will be offered.
This remote position will work from home. You will be invited to meet the whole team in person during our quarterly OHC Team Clinic Meetings, held at our headquarters in London.
The hourly rate for this contracting role is £12.50 per hour and the hours are currently c. 26-30 hours per month as an average. This allows for the role to fit neatly around existing study commitments.
There is an opportunity to work additional hours, to provide holiday cover for your team associate, and there is also the expectation that this role could grow and develop with the clinic in the coming months. Therefore, we are seeking some level of flexibility and candidates who have an interest in exploring these possible opportunities.
The deadline for applications is Friday 18th March at 5pm
Please send a covering letter and CV to nutrition@theoptimumhealthclinic.com
Further information about The Optimum Health Clinic can be found at www.theoptimumhealthclinic.com
If you are a student and apply for this Job Opportunity then please make sure the work involved enables you to keep within CNELM Policy and BANT Student Membership requirements.
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